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Put Simply Statement:
Allow configuration of shared roles (e.g., PMO) that apply across teams but are mapped once.
Why it Matters:
Eliminates duplication, reflects real-world project setups, and simplifies role management in large, cross-team engagements.
What’s Needed:
Role configuration updates to support shared/cross-team assignment.
likely requires like a separate map / DT that covers or a way to handle this generally
UI updates to select and allocate shared roles.
Adjustments to reporting and cost allocation.
Early ACs:
Shared roles can be assigned once and appear across relevant teams.
Cost and effort for shared roles are distributed according to admin rules.
Reporting reflects shared role participation.
idea could we have variable/AI recommendations for shared role hours / team members? i.e. at X weeks and Y workstreams for Q R and Z Offerings the tool recommends an N of PMO roles and members.