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Surface Atlassian and Plugin Vendor Documentation in MS Teams Chatbot

Put Simply: Enable the MS Teams chatbot to provide information directly from Atlassian and plugin vendor documentation instead of only SharePoint.

Why it Matters: Users need faster, more accurate access to technical documentation for support and troubleshooting.

Additional Context: The current bot uses SharePoint as a source; request is to feed it with Atlassian and plugin vendor docs, following architecture guidance from Minal Dharod. Requirement gathering and feasibility checks are needed.

Acceptance Criteria:

  • Chatbot surfaces content from Atlassian and plugin vendor documentation.

  • Solution aligns with architecture provided by Minal Dharod.

  • Requirements are gathered with input from relevant teams.

  • Feasibility is confirmed before implementation.

Stakeholders: Nachiket Bal, Minal Dharod, Arman Dhar, Anusha Raju

Kelly Hughes, April Hewko, Kia

  • April Hewko
  • Aug 19 2025
  • PM Refinement