Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.
For immediate technical support, please follow this guidance to open a Service Now ticket.
Current State: RAID Items are created as shown in the red box. It will be hard to navigate as time passes - especially for engagements in Managed Services that span across multiple years (some of them 5 years). We would also like to make it easier for our Quality reviewers to navigate.
Proposal:
Create an Epic for each type of RAID item for teams
Create a RAID board similar to the Kanban board that filters in RAID items.
Have RAID type swim lanes (2nd image below)