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Multi Instance Licensing (MIL) API Support for Plugin Management

Description:

Introduce support for Atlassian's new Multi Instance Licensing (MIL) API to streamline license provisioning and validation across multiple Jira instances via Control Hub. The solution was recently made available by Atlassian and is now expected to be integrated in the upcoming PI (Nov–Dec). Initial backend development has been completed by Dino, but QA and minor UI changes will be required.


Put Simply:

This update lets us automate plugin licensing across multiple Jira instances—no more manual tracking—making it easier to stay compliant, reduce errors, and scale deployments through Control Hub.


Why It Matters:

  • Compliance: Supports Atlassian's updated multi-instance licensing model to avoid violations or gaps.

  • Efficiency: Removes manual license management for each instance, saving significant time.

  • Scalability: Enables enterprise-wide plugin deployments without introducing complexity.

  • Readiness: Now that Atlassian has provided a solution, we must act quickly to integrate and avoid surprises during rollout.


What’s Needed:

  • Backend validation of MIL API integration (Dino’s code)

  • UI adjustments in Control Hub (if applicable)

  • QA testing and environment validation

  • Coordination with UC team for deployment

  • Discussion of inclusion in upcoming PI (target: Nov–Dec 2025)


Benefits:

  • Automates and scales plugin license management

  • Reduces operational friction and manual overhead

  • Aligns with Atlassian’s evolving platform capabilities

  • Ensures a smoother experience for project teams consuming plugins


Acceptance Criteria:

  • MIL API calls successfully validate licenses across instances

  • QA complete and validated in staging environments

  • Updated UI elements (if any) reflect licensing changes

  • Documentation updated

  • Feature tracked in Aha! and linked to roadmap

  • April Hewko
  • Oct 21 2025
  • Promoted to Feature