Concourse & Jira DC Portal

Enhance the utility of the AI assistant by providing proactive, action-oriented task guidance based on the nature of the user’s original query and the response content. This improves task continuity, reduces friction in navigating the platform, and increases user confidence in decision-making.

User Option to Act on Suggested Next Step Action

• Given a next step suggestion is displayed,

• When a user clicks the suggestion or replies that they want to proceed,

• Then the system should trigger the related action or navigate the user to the appropriate area in the application (e.g., open a new form, navigate to scope page).