Concourse & Jira DC Portal

Currently, while working on issues in Salesforce template for Jira Cloud, statuses we set for the issues are displayed in quasi - alphabetical order, as on the screen attached.

I'd suggest to change the order of the statuses on the list to reflect the item's lifecycle, starting with initial statuses and finishing on the final / general ones:

1. Not Started

2. In progress

3. In internal review

4. In external review

5. Completed

6. Blocked

7. Withdrawn

That order is reflected in the workflow map in Jira.

This way, it will be more intuitive and user friendly to manage the statuses, as the list order will guide users through the process.

Current list or...

Workflow.png

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