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Need to Reconsider Timing of Maintenance Updates

While Concourse was previously mostly used by practitioners in the US, now our AC team members and our colleagues that are traveling abroad are using Concourse during their working hours (which clearly differs from US working hours). Some of our teams who heavily work with AC team members are reporting that their teams can't be as efficient because Concourse is scheduling maintenance updates during their work hours.

  • Guest
  • Aug 22 2022
  • Released
  • Nicholas Fico commented
    May 08, 2023 21:30

    hey all - this issue has been open for some time, and in this window we've made improvements to performance and stability, is this still an ongoing issue for team members?

  • Guest commented
    August 24, 2022 16:10

    The tool is too slow and need to reduce latency in order to increase our efficiency.

  • Guest commented
    August 23, 2022 14:13

    Hi, I believe that this is a great tool and very useful for our team, however the speed needs to be dramatically improved to drive efficiency and time management for users.

  • Admin
    Courtney Powers commented
    August 23, 2022 13:54

    Hi there! Thank you so much for submitting this idea and leaving comments! We really appreciate the additional context and details! We're currently working on triaging this idea and assigning it to the appropriate team. As we begin to explore this idea, we'll stay in touch! Thank you again!

  • Guest commented
    August 23, 2022 12:16

    Hello! I am a US AC team member and I use Concourse often. The time spent waiting for data populate isn't efficient and dramatically cuts on productivity. The bandwidth for the application should be investigated and repaired as soon as possible.

  • Guest commented
    August 23, 2022 01:35

    I know that stability and the speed of Concourse are gradually improving. Unfortunately, I don't think it's happening quickly enough. In the US, my team members are waiting up to 10 minutes for Concourse actions that ought to really take 1/4 of that time. For the other half of my team in Europe and India, their key working hours are hampered by an even slower experience during site maintenance time. In the western hemisphere, we need more speed. In the eastern hemisphere, we just need to be able to do some work on Concourse.