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Ability to view Engagement Team members names when workspace is grayed out

There are some Concourse workspaces that are grayed out for me. I don't know why. I'm not able to click into them, which means I have enough access to see them but not enough to access them or see who the workspace team us by hovering my mouse over their initials. This means I don't know who to ask for access. Can we fix that or provide a means for requesting access from the engagement leader?

  • Guest
  • Aug 29 2022
  • Closed
United States
  • Admin
    Kelly Hughes commented
    20 Aug 22:29

    Closing this item as it is for Legacy Concourse. With the new Close workspace functionality for PDM Offerings Jira Cloud workspaces, users will see Active workspaces and Closed workspaces where they are members. No other workspaces should be displayed in your Concourse view. Engagement Leaders and Managers will be pulled from the Salesforce opportunity ID so you can view the Salesforce opportunity to identify who to reach out to.

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  • Courtney Powers commented
    September 12, 2022 13:27

    Hi there! Thank you for submitting this idea! We've assigned this to the appropriate team and they'll be in touch as they begin to explore this! Thanks again!

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