Concourse & Jira DC Portal


Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.


For immediate technical support, please follow this guidance to open a Service Now ticket.

Embedded Miro Board does not provide correct "access" to users

All Engagement Managers (or those with "Full" Access in Concourse) would have unlimited usage (full license) of Miro. All other engagement members (those with "limited" access in Concourse) should still be able to use Miro / edit Miro boards but not create boards.


Currently as it is set up, even if you do have a full license to Miro (outside of Concourse) and "full" access to Concourse; you are not able to create a Miro Board without asking for permission. Additionally, once you do create the board you only have access to "read and comment"; which makes the Miro integration completely useless for the engagement.

  • Guest
  • Oct 26 2022
  • Not started
United States
  • Admin
    Kelly Hughes commented
    15 Jul 12:43

    Hello Hannah and voters, I understand this is an older request and Miro permissioning has changed. Do you and your team(s) utilize the Miro created through Concourse any longer?

    Current permissions are set so that everyone added to the Concourse engagement will get 'Member' access while the Engagement Leader will receive Admin permissions and can edit permissions within the Miro team. All Members will be able to create new boards however, the first associated board to the Miro team, which is created by Concourse, will restrict Limited users to comment and Client users to view.

    If you are still utilizing Miro through Concourse and have any additional feedback you'd like to share or an updated request on how the permissions are managed, please let me know. Thank you, Kelly Hughes

    Attachments Open full size
  • Admin
    Courtney Powers commented
    October 28, 2022 12:40

    Hi everyone! Thanks so much for submitting this and for voting!

    We've assigned this to our team so stay tuned for updates as they begin to work on this.

    Thanks again, really appreciate y'all using our feedback portal!

    Attachments Open full size

Related ideas