Concourse & Jira DC Portal


Your feedback drives the Concourse roadmap! Review and vote for existing ideas or submit new ideas.


For immediate technical support, please follow this guidance to open a Service Now ticket.

Scope Activation Off-Ramp for Engagements Using Client Delivery Tools

Put Simply
Allow users to finalize and activate their scope without creating a Jira project if the engagement is to be delivered in a client-hosted system.

Problem Statement

Today, Concourse activation is tightly coupled to Jira Cloud provisioning. This works for engagements using PwC-hosted Jira, but creates a major gap when:

  • The client requires delivery in their own system (client-hosted Jira, ADO, MS Project, etc.)

  • Data security or contractual constraints prevent use of PwC-hosted tools

This results in:

  • Unnecessary Jira project provisioning and license usage

  • Users avoiding activation entirely to avoid Jira setup

  • Inaccurate tracking of “won” work in Concourse

  • Export being treated as a secondary workflow instead of a primary delivery path

We need to introduce a controlled off-ramp during activation that:

  • Allows users to choose a client delivery system

  • Prevents Jira provisioning

  • Still finalizes the scope and transitions the workspace to delivery

  • Provides export as the handoff mechanism

  • Emma Gattuso
  • May 13 2026
  • PM Refinement