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Add new fields to "Workspaces Usage" tab in "Delivery Excellence Adoption - Detailed" dashboard

Dear team, could you add fields (columns) as below to the "Workspace Usage" tab in the "Delivery Excellence Adoption - Detailed" dashboard and populate values per workspace? This is a request from our management and is needed to visualize usage per workspace.

https://eu.workbench.pwc.com/report-viewer/shared/DEx_Adoption_Detailed

Please let us know if anything is unclear or if any field is difficult to obtain. Thank you in advance!

I attached the same table in ppt, so that it is easier to check.

#

Field name

Example

Value

Logic

①

Total users

257

Users

Total number of Jira users

②

Heavy users (≥80%)

45

Users

Use this ratio: "number of days when the user logged in" / "number of days that had logins" in the last 28 days

Example) Environment XXX had 20 days when someone logged in, 45 users logged in 16 days or more (80% or more), 23 users logged in between 10 and 15 days (50-79%), 100 other users

* These thresholds are our suggestion

* “Idle users” implies “logged in at least once”

③

Light users (50-79%)

23

Users

④

Idle users (<50%)

100

Users

⑤

Never-logged-in users

89

Users

Number of Jira users who never logged in

⑥

Active user ratio

26%

Ratio

(②+③)/①

⑦

Average daily login frequency

200

Times per day

“Total number of logins” / “number of days that had logins” in the last 28 days

*Count the number of logins as total of all users’ logins on occurrence basis (4 times in 1 day equals 4 logins even if it was only one user)

⑧

Average daily login frequency per active user

2.9

Times per user per day

⑦/(②+③)

⑨

Total Jira issues

520

Issues

Total number of issues created in Jira

⑩

“To Do" Jira issues

280

Issues

Number of issues where status category is “To Do”

⑪

"In Progress" Jira issues

60

Issues

Number of issues where status category is “In Progress”

⑫

“Done" Jira issues

180

Issues

Number of issues where status category is “Done”

⑬

Issue update ratio

46%

Ratio

(⑪+⑫)/⑨

⑭

Average daily issue update frequency

70

Times per day

“Total number of updated issues” / “number of days that had logins” during the last 28 days

*Count updated issues on user by issue by day basis (even if the same user changes the same issue several times during the same day, count as 1)

⑮

Average daily issue update frequency per active user

1

Times per user per day

⑭/(②+③)

  • Guest
  • Oct 27 2026
  • Not started