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Recently got feedback from a partner in our practice that they wished there was a small regular reminder email that was structured like, "Did you know you could do this in Concourse?" that spotlighted neat features followed by a quick 2-3 bullets on what it is, how to do it at a high level, and the impact it has on teams (ex. teams have saved 30% of admin budgets by doing this).
This would drive further adoption and understanding of value across the practice. Messaging so far has been confusing and somewhat complicated, so regular short emails might be better for engagement.
Hi Tia! Thank you for the idea! We've assigned it to our OCM group for review, thanks again!